Terms of Service

These Terms of Service ("Terms") govern your use of the SetupOpenClaw managed AI assistant deployment service ("Service") provided by Innovatorly Ltd ("Company", "we", "us", or "our"), a company registered in England and Wales.

SetupOpenClaw deploys and configures OpenClaw AI assistants for UK businesses. Our website is located at setupopenclaw.pro.

By booking a service, making a payment, or otherwise engaging with SetupOpenClaw, you ("Client", "you", or "your") agree to be bound by these Terms. If you are entering into these Terms on behalf of a business or organisation, you represent that you have the authority to bind that entity to these Terms.

If you do not agree to these Terms, please do not use our Service.

SetupOpenClaw provides a one-time, managed deployment service for OpenClaw AI assistants. We set up, configure, secure, and integrate your AI assistant on your own infrastructure. This is not a subscription service — it is a one-time professional setup engagement.

Our Service includes:

• Deployment of the OpenClaw AI assistant on client-owned infrastructure (VPS or Mac Mini)
• Security hardening and access configuration
• Integration configuration with your existing tools and workflows
• A 14-day hypercare period following deployment (see Section 6)
• Documentation and handover of credentials and configuration

Our Service does not include:

• Ongoing managed hosting or infrastructure maintenance beyond the hypercare period
• Development of custom software, bespoke AI models, or custom integrations beyond standard OpenClaw capabilities
• Provision of hardware — the Client is responsible for procuring their own Mac Mini or VPS
• Third-party subscription fees (e.g., AI provider API costs, hosting fees, domain registration)

Services are booked via our Google Calendar appointment scheduling system. Upon booking and payment, we will contact you to arrange access and confirm the scope of work.

Delivery timelines depend on the service tier selected and the complexity of your integration requirements. We will provide estimated timelines at the point of engagement.

Any work requested beyond the agreed scope constitutes additional work and will be quoted separately. Additional agents beyond those included in your chosen tier are charged at £350 per agent (excluding VAT).

Our current service tiers and pricing are as follows:

• Hosted Setup: £770 — deployment on a client-provided VPS
• Mac Mini Remote: £1,100 — remote deployment on a client-owned Mac Mini
• Mac Mini In-Person: £2,200 — in-person deployment on a client-owned Mac Mini
• Additional Agents: £350 per agent

All prices are quoted in British Pounds Sterling (GBP) and are exclusive of Value Added Tax (VAT). VAT will be added at the applicable rate where required by law.

Payment is due in full prior to commencement of the Service unless otherwise agreed in writing. These are one-time fees — there are no recurring subscriptions or ongoing charges from SetupOpenClaw.

All service tiers include a 14-day hypercare period commencing upon completion of the initial deployment. During this period, we will:

• Monitor the deployment for stability and correct operation
• Resolve any issues arising from the initial setup
• Make reasonable adjustments to the configuration as needed
• Provide priority support via email or agreed communication channels

The hypercare period does not cover issues caused by Client modifications to the deployment, third-party service outages, or changes to the Client's infrastructure made without prior consultation.

To enable us to deliver the Service, you agree to:

• Provide timely access to your infrastructure (VPS credentials, Mac Mini access, network configuration) as reasonably required
• Ensure your infrastructure meets the minimum requirements communicated during the scoping process
• Designate a point of contact who has authority to make decisions regarding the deployment
• Respond to reasonable requests for information within a timely manner
• Maintain the security of credentials and access details shared with us during the engagement
• Procure and maintain any required third-party services (hosting, API keys, domain names)

Delays caused by the Client's failure to meet these responsibilities may result in extended delivery timelines and are not the responsibility of SetupOpenClaw.

OpenClaw is open-source software. Your use of OpenClaw is governed by its own open-source licence. SetupOpenClaw does not claim ownership of the OpenClaw software.

You retain full ownership of your data, content, and any intellectual property you provide to us during the engagement. We claim no rights over your business data or AI-generated outputs.

Any configuration scripts, deployment templates, or proprietary tooling developed by SetupOpenClaw remain the intellectual property of Innovatorly Ltd. You are granted a non-exclusive, perpetual licence to use such materials solely for operating your deployed OpenClaw instance.

We take data protection seriously and operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Key principles of our approach:

• We do not store your data. Your AI assistant is deployed on your own infrastructure. Your business data, AI conversations, and generated content remain on your systems at all times.
• Temporary access only. We require access to your infrastructure solely for the purpose of performing the deployment. This access is revoked or handed back to you upon completion.
• No data transfer. We do not transfer, copy, or retain any of your business data on our systems.
• Security hardening. Our deployment process includes security hardening as standard, helping to protect your data from unauthorised access.

You remain the data controller for all personal data processed by your OpenClaw deployment. You are responsible for ensuring your use of the AI assistant complies with applicable data protection legislation.

To the maximum extent permitted by law, Innovatorly Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising out of or in connection with the Service.

Our total aggregate liability in respect of any and all claims arising out of or in connection with the Service shall not exceed the total fees paid by you for the Service giving rise to the claim.

Nothing in these Terms excludes or limits our liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

We do not warrant that the OpenClaw software or any third-party services will be error-free, uninterrupted, or free of vulnerabilities. AI-generated outputs should be reviewed by the Client before reliance or use in critical decisions.

We stand behind our work with a 100% satisfaction guarantee. If you are not satisfied with the deployment, we will work with you to resolve any issues during the 14-day hypercare period at no additional cost.

Before work commences: You may cancel your booking at any time before work has commenced for a full refund.

After work has commenced: If you wish to cancel after work has begun, refunds will be assessed on a case-by-case basis, taking into account the work already completed. We will endeavour to reach a fair resolution.

Consumer rights: If you are a consumer within the meaning of the Consumer Rights Act 2015, your statutory rights are not affected by these Terms.

The Service involves the use of and integration with third-party services, which may include but are not limited to:

• OpenClaw: Open-source AI assistant software, governed by its own licence
• AI providers: Such as OpenAI, Anthropic, or other large language model providers, governed by their respective terms of service
• Hosting providers: VPS providers or other infrastructure services selected by the Client
• Integration services: Email providers, calendar systems, CRM platforms, and other tools as configured

SetupOpenClaw is not responsible for the availability, performance, security, or terms of any third-party service. Your use of third-party services is subject to the respective provider's own terms and conditions.

We reserve the right to update these Terms at any time. Material changes will be communicated via our website. The "Last updated" date at the top of this page indicates when these Terms were last revised.

Continued use of the Service after changes are posted constitutes acceptance of the revised Terms.

These Terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions about these Terms of Service, please contact us:

• Company: Innovatorly Ltd
• Website: setupopenclaw.pro
• Registered in: England and Wales