OpenClaw is an open-source AI executive assistant that connects to your tools (email, calendar, Slack, etc.) and automates workflows. It's built for teams who want AI that actually does work, not just answers questions.

Do I need technical knowledge?

Not at all. That's the whole point of SetupOpenClaw — we handle every technical detail. You just tell us what you want your AI assistant to do.

Can you set this up remotely?

Yes. Our Hosted Setup and Mac Mini Remote tiers are fully remote. We can deploy for teams anywhere in the UK (and worldwide). Only the Mac Mini In-Person tier requires Leeds & West Yorkshire proximity.

Is this related to the OpenAI acquisition?

No. OpenClaw is an independent open-source project. It uses various AI models and is not owned by or affiliated with OpenAI.

Can I set up OpenClaw myself?

Absolutely — it's open source. But most teams find that security hardening, integration configuration, and ongoing maintenance take significantly more time than expected. We do it in hours with enterprise-grade security.

What if something goes wrong?

During the 14-day hypercare period, we actively monitor and fix any issues. After that, we offer support packages. Plus, every installation includes audit trails and monitoring.

What infrastructure do I need?

For Hosted Setup: nothing — we deploy to a cloud VPS (~£5-10/mo). For Mac Mini tiers: a Mac Mini (~£500). We handle all software configuration.

Can I have multiple agents?

Yes. Each additional agent is £350. Teams often run separate agents for different departments or workflows.

Yes. We use Docker sandboxing, Composio middleware, OAuth token management, audit trails, and read-only defaults. Your data stays on your infrastructure — we never store it.

What about ongoing maintenance?

OpenClaw requires minimal maintenance after setup. We provide documentation for common tasks. For hands-off operation, ask about our maintenance packages.

What is the most important file in an OpenClaw workspace?

SOUL.md is the foundational file. It defines the agent’s core identity, values, communication style, and behavioural boundaries. Every other workspace file builds on the personality and constraints established in SOUL.md. Without it, the agent has no consistent character or guardrails.

How long does it take to configure all 8 workspace files?

A complete workspace configuration typically takes 4–8 hours for a DIY setup, covering SOUL.md, IDENTITY.md, AGENTS.md, USER.md, TOOLS.md, MEMORY.md, HEARTBEAT.md, and BOOT.md. With SetupClaw’s managed service, configuration is completed during the same-day deployment as part of the setup package.

Can I configure workspace files myself without SetupClaw?

Yes — all workspace files are standard markdown that you can edit in any text editor. Our documentation covers every field across all 8 files. SetupClaw’s managed service is for teams who want expert configuration, security hardening, and 14-day hypercare included.

Docs

OpenClaw + Hermes8 files · 32 fields

The OpenClaw Workspace: Eight Files That Define How Your Agent Thinks

Every OpenClaw agent is defined by 8 markdown files across 32 fields. Learn what each file does, how they connect, and why getting them wrong costs you weeks of debugging.

Last updated: April 2026

How These 8 Files Work Together

Foundation

SOUL.md

Context

IDENTITY.md

AGENTS.md

USER.md

Capabilities

TOOLS.md

MEMORY.md

HEARTBEAT.md

Startup

BOOT.md

OpenClaw + Hermes

OpenClaw only

All 8 Workspace Files at a Glance

File	Fields	Frameworks	Purpose	Read Time
SOUL.md	7	OpenClawHermes	Core identity & values	8 min
IDENTITY.md	5	OpenClaw	Public metadata & routing	5 min
AGENTS.md	4	OpenClaw	The operating manual	7 min
USER.md	5	OpenClawHermes	Who you are & how you work	5 min
TOOLS.md	4	OpenClaw	How & when to use tools	8 min
MEMORY.md	2	OpenClawHermes	Iron-law facts & long-term recall	6 min
HEARTBEAT.md	3	OpenClaw	Scheduled autonomous tasks	7 min
BOOT.md	2	OpenClaw	One-time startup actions	5 min
Total	32	2 frameworks	Complete agent definition	~51 min