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E-commerceManchester4 min read

Two E-commerce Managers Cut Their Reporting Time by 80%

An operations team automated daily competitor monitoring and sales analytics that used to consume their entire mornings.

80%

Reporting time cut

£35/mo

Total running cost

7:30am

Daily brief delivered

The Problem with Mornings

Every morning at a mid-size DTC brand in Manchester, two operations managers would arrive at their desks and immediately disappear into spreadsheets. Pull yesterday's sales figures from Shopify. Cross-reference stock levels. Check competitor pricing on five rival sites. Compile it all into a daily brief for the founders.

By 11am, they'd have their report. By 11am, half their day was already gone.

"It wasn't difficult work," one of them explained. "That was the frustrating part. Anyone could do it. But it had to be done every single day, and it took us both roughly two hours each. That's four person-hours, five days a week, on copy-paste and formatting."

What We Deployed

We set up OpenClaw on a hosted VPS and connected it to their Shopify admin API, Google Sheets, and Slack. The agent now runs on a schedule — starting at 6am, before anyone arrives at the office.

Here's what it does every morning:

  • Sales summary — pulls the previous day's orders, revenue, average order value, and top-selling products directly from Shopify.
  • Stock alerts — flags any SKU that's dropped below the reorder threshold and cross-references with current sell-through rate to estimate days until stockout.
  • Competitor watch — checks five competitor websites for pricing changes, new product launches, and promotional banners, then summarises anything that's changed since yesterday.
  • Daily brief — compiles everything into a formatted Slack message with sections, key callouts, and recommended actions, posted to the leadership channel by 7:30am.

What Changed

The founders now wake up to a comprehensive business briefing in Slack before they've finished their coffee. The two operations managers? They arrive at 9am and go straight into strategic work — supply chain negotiations, new product planning, marketing collaboration.

"The first time I walked in and the report was already there, I genuinely felt a bit weird. Like, what do I do now? And then I realised — I do the work I was actually hired to do. The thinking work. Not the data-pulling work."

The competitor monitoring turned out to be unexpectedly valuable. Within the first two weeks, the agent flagged a rival's flash sale that would have gone unnoticed. The team matched pricing within hours and avoided losing market share during a key trading period.

The Numbers

Before OpenClaw: 4 person-hours per day, 20 per week, roughly 80 per month on reporting. After: about 15 minutes of review and sign-off each morning. An 80% reduction in time, and the reports are more consistent, more detailed, and arrive earlier.

Total monthly cost: roughly £35 in API and hosting fees. That's less than one hour of a single employee's time.

Your turn

Ready to see what OpenClaw can do for your team?

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